Results from a recent patient survey show that St. Joseph Mercy Chelsea is among the best in the state and the nation.
The Centers for Medicare & Medicaid Services (CMS), part of the U.S. Department of Health and Human Services, recently released results from the new HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) patient survey.
In comparison to other hospitals, St. Joseph Mercy Chelsea:
The HCAHPS survey asks patients about their experiences with medical, surgical, or maternity care during an overnight stay. All hospitals use the same survey, and the patients who take the survey are randomly selected. The reported results were for the period of October 2006 through June 2007.
The survey asked questions about:
Quarterly results can be found on the Hospital Compare website (www.hospitalcompare.hhs.gov). Previously, CMS has posted information on specific process of care and outcome of care measures for Acute Myocardial Infarction, Heart Failure and Pneumonia on the Hospital Compare website. St. Joseph Mercy Chelsea continues to also do well in these categories, ranking in the top 10% of hospitals in the nation on most of the measures.